@katherine-coates Absolutely, and you’re right that a CRM is traditionally used to manage customer and contact information.
I was thinking more broadly about the simplest and most cost-effective way to get you started. At this stage, you may not need a full website or a complicated CRM system. A simple spreadsheet could be enough to keep track of enquiries and potential customers. Platforms such as Mailchimp can also be used to create a professional single landing page, as well as collecting email addresses and managing future communications. Depending on what you need, that could give you everything required to explain your offer, build trust and encourage people to contact you, without the initial cost and work involved in building a full website. A website may of course still be the right option, and I have worked as a website builder. But I would want to understand your business, your audience and how you plan to attract customers before recommending that you invest in one.
I’d be very happy to chat it through with you and help you work out the most sensible starting point. I’ve messaged you my mobile number for a chat.