Morning all – I hope you had a great weekend!

Here is how the Monday Accelerators kickstarted their week:

In this week’s Monday Accelerator session we discussed – What is your AI Strategy?

We offered our members time to discuss

Vision & Priorities

• What are the top 2–3 challenges in your business
  you’d love to solve in the next year?
• Where do you spend the most time on repetitive tasks
  today?

Customer Experience

• How do your customers currently interact with your
  business, and where could AI make that smoother or faster?
• Could AI help you personalise how you talk to your
  customers (e.g., offers, follow-ups)?

Growth & Efficiency

• Are there parts of your marketing, sales, or
  operations where AI could help you reach more people without adding extra
  staff?
• Do you have data (emails, sales records, FAQs,
  customer feedback) that could be turned into insights or automation?

Risk & Readiness

• What would make you feel comfortable experimenting
  with AI tools—clear ROI, low cost, ease of use, or something else?
• What concerns do you have about AI (cost, complexity,
  trust, ethics, job roles)?

It also seems apparent that there is a lot of concern about how data will be protected and whether it will be as efficient as we are being told. Especially when Chat GPT rolls out a new version and erodes the training and previous inputs you have built into your agents.

REMEMBER – there is no Monday Accelerator next week as it’s a bank holiday.