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Customer Experience Lab
Reminder for ** Accelerator Members Only ** that the CX/UX Circle is running now. You can join via:
meet.google.com/xvw-rsdi-tqs
Hope you see you there.
Matt
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Is there an mobile app on the horizon?
I find logging in on mobile quite an ordeal. i find myself having to join and the scrolling to the bottom and then finding the “already have an account” button and signing in that way
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Hi All, Let me know if you want me to create one 🙂
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Hi – I am in a meeting right now fixing that exact problem with @keiron-roberts
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Sarah Redfern changed their profile photo a week ago
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The cheapest improvement in your business costs nothing
Here is a test you can run this week without spending a penny.
Walk onto your factory floor. Pick one product. Follow it from goodsin to dispatch and measure how far it actually travels.
In one factory sixty metres long, a single product travelled four hundred metres. It crossed the building six times. Back and forth between stations placed…
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Really interesting. I used to run a printing and garment decoration business. This would have been really insightful and in hindsight we COULD have found some impressive efficiencies. Thank you for sharing
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Thanks for the insight Muti ! Got me thinking about how our mail and parcels travel around our buildings
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Sarah Redfern updated their profile a week ago
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John Dean APFS updated their profile a week ago
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Optimise your marketing: stop guessing, start uncovering insights
Last stage of the marketing flywheel, and my specialist subject if I ever went on Mastermind.
Most optimisation advice starts with “test more things”. But I urge you not to jump straight to solutions. Figure out where the biggest problems are first.
The graphic below shows the research toolkit. It runs from quantitative data (what’s happening)…
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@Sandip – having been CRO focused in our business at one point, the biggest issue we found was smaller operations have non-statistically significant data. How do you overcome that. Sure, there’s the sense-check, and you get an idea over time what is likely but how do small business overcome the trap that we saw thinking because you had ten…
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Attracting and Converting Leads
We all know that getting leads is one thing — turning them into paying customers is quite another.
This month’s Sales Club, which is in 2 days and organised in partnership with The FSB, is going to give you practical, actionable strategies you can put to work straight away on attracting and converting leads
📅 Date: Thursday, 16th July
⏰…
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Good luck today @Barrie
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Kittisak Longloi updated their profile a week ago
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LinkedIn Pod - Lets go!
Happy Tuesday!
Please share your LinkedIn post links here between 11:00 am and 11:30 am. Then, from 11:30 am to 1:00 pm, take some time to like, comment, and share each other’s posts.
The value of the Pod comes from mutual support—so if you’re not able to engage with others that week, please hold off on posting your own link.
🔔 Just a…
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Good morning everybody! Looking forward to the POD today and finding out what you have all been up to. It’s our FIRST ROADSHOW next Friday, here’s why you need to put the event in your calendar…
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