Where two or more persons constitute the Licence, all obligations shall be joint and several.

As part of our service provision, we reserve the right to conduct a credit check on either individuals in the case of non-limited businesses or the respective company for limited companies. This credit assessment is performed to ensure the entity is financially capable of engaging in the service we offer.

It is Your responsibility to notify Us of any change to home, registered or business address, or any change to directors or other named recipients of Mail in writing.
Any changes to this Licence, Contract or Agreement will be recorded in writing to you and it is Our practice to ensure that such documents are signed on Our behalf by one of Our authorised signatories. The Licence, Contract or Agreement may not be amended or modified except in writing signed by an authorised representative of each party.

Security Deposits
This is the amount stated on your agreement with us. Unless otherwise stated on your agreement the standard deposit is equal to one month’s fees. This will need to be paid by you either prior to move in or on the day of move in or on contract completion. The deposit will be held as non-refundable until the first month’s rent is paid in full. If you choose not to proceed with the move in before paying the first month’s rent, the deposit will not be refunded. Once you have moved in and paid the first month’s rent, the deposit will then become refundable.

Should you require a key(s) and Alarm fob to the building you will be required to pay an additional security deposit. This amount will be stated on your agreement and will be payable for each key(s) set you require. Should the key(s) and/or Alarm fob be lost and/or stolen, and lock and key replaced, this will be at Your cost. If You lose the Key or fail to return it to Us on termination of this Agreement, you will forfeit the Key Deposit.

Should you cause any damage to the Site or its facilities or to the Property of Us or any other resident on the Site You must reimburse to Us the reasonable costs which We incur in making the necessary repairs or restoration. 

If however, in Our reasonable opinion, We consider that repair or restoration of the item would not be an effective way to remedy the damage caused, We will ask You to reimburse to Us the costs of such replacement. Such reimbursement will be sought through legal proceedings if not reasonably resolved. Please note that if this Agreement terminates and if at the Termination Date You have not reimbursed to Us Our reasonable costs of repair, restoration or replacement (whichever is the most appropriate in the circumstances), We shall be entitled to withhold from any Deposit which You have paid to Us such repair, restoration or replacement costs which We consider are reasonable. If the cost of repair, restoration, or replacement exceeds the security deposit, you will be required to pay the outstanding balance. You will be posted a copy of the invoice and the followed up with an email with in 5 business days. Failure to do so may result in legal action to recover the remaining amount.

Administrative Fee
As part of the SiGNAL onboarding process, we charge an administration fee of 10% of the monthly rental or £12.50 + VAT whichever is greater up to a maximum charge of £100 +VAT. This is to cover the cost of creating your agreement as well as getting you set up on the SiGNAL systems.

Payment
All SiGNAL Services must be paid in full in advance.
Payment is taken by GoCardless direct debit. You will receive an automated invoice on the 1^st of each month for the coming payment. This will normally take around 4 days for the money to leave your account.

If we cannot collect payment from you within thirty days of due date, we will try and contact you to rectify. We may immediately, without notice to You, withdraw any further discounts, or financial benefits or business services. If we cannot resolve the issue within 30 days a late fee will be added to your account for either 10% of your monthly charge or £5 whichever is greater, and your service will be terminated.

If the Licensee ceases to pay their debts in the ordinary course of business or cannot pay their debts as they become due or being a company is deemed to be unable to pay its debts or has a winding-up petition issued against it or being a person commits an act of bankruptcy or has a bankruptcy petition issued against him, SiGNAL without prejudice to other remedies shall: have the right not to proceed further with the contract or any other work for the customer and be entitled to charge for work already carried out (whether completed or not) and materials purchased for the customer, such charge to be an immediate debt due to them, and in respect of all unpaid debts due from the customer have a general lien on all goods and property in possession (whether worked on or not) and shall be entitled on the expiration of 14 days’ notice to dispose of such goods or property in such manner and at such price as SiGNAL thinks fit and to apply the proceeds towards such debts. We will also have the right to action a third-party debt collect agency to act on our behalf to recover any outstanding debts.

Our Duties to You in the event of late payment / non-payment  
In default of Prompt Payment of Your Debt: – We are relieved of any duty howsoever arising in respect of the Property, except for any loss or damage to the Property caused wilfully or negligently by Us and Our agents and contractors; and the Property is held solely at Your risk and will continue to be at Your risk even where the rights described below are exercised.  

Our Rights to sell-off Property to recover payment  
In default of Prompt Payment of Your Debt, We shall be entitled to:- keep hold of some or all of Your Property until We have received payment in full of all the charges You owe Us. If You pay Us by cheque, We shall not be considered to have received payment, until the cheque has been paid by Your bank; or exercise immediately the rights described below and sell such of Your Property as is necessary for Us to recover payment of Your Debt in full.  

If We decide to exercise either of Our rights, You authorise Us:- to refuse You and Your agents access to the Property, Office, Unit and Site; and if necessary break Your lock to gain entry; to secure with Our own lock; to remove and retain the Property; and to ultimately dispose of some or all of the Property.  

Before We sell the Property, We will give You notice in writing by registered or signed for delivery or email communication at Your address on the Agreement or any address in England and Wales notified by You to Us in writing prior to Our notice, specifying the amount of Your Debt, administration & collection costs at the date of the notice and directing You to pay. If payment is not made within seven days after the date of the notice, We will sell the Property. We will not give You any further notice of any intended sale. We will sell the Property by the best method(s) reasonably available to achieve the best price reasonably obtainable in the open market, taking into account the costs of sale and administrative charges relating to the debt collection and auction / disposal of Your Property.  We will use the proceeds of the sale to pay first the costs incurred by Us in the sale of the Property, administration costs and any balance will be held for You. Interest will not accrue to You on the balance.  

If the proceeds of sale are insufficient to discharge the costs of sale incurred by Us and Your Debt without deduction, You must pay any balance outstanding to Us within seven days of a written demand from Us which will set out the balance remaining due to Us after the net proceeds of sale have been credited to You.  

If the Property cannot be sold for a reasonable price or at all (for any reason whatsoever), or despite Our efforts they remain unsold, You authorise Us to treat them as abandoned by You and to destroy or otherwise dispose of them at Your cost.  

Insurance of the Property  
SiGNAL will provide buildings insurance on our sites but we do not insure the Property at any of our locations. Storage of Property is at Your sole risk. 

You promise and assure Us:- that prior to bringing the Property onto the Site You have insured or will insure the Property against all Normal Perils and provide proof of said cover under a valid contract of insurance with a reputable insurance company for their full replacement value and will not cause or allow that insurance cover to lapse whilst the Property or any of them remain on the Site. 

The Property is stored at the sole risk and responsibility of You who shall be responsible for and bear the risk of any and all theft, damage to, and deterioration of the Property caused by Normal Perils. Normal Perils shall be defined as loss of or damage to Property caused by fire, lightning, explosion, earthquake, aircraft, storm, flood, bursting and/or leaking pipes, moth, insect and vermin, theft accompanied by forcible and violent entry or exit, riot, strike, civil commotion, terrorism, malicious damage, and impact by vehicles; and we exclude all liability in respect of (a) loss or damage to Your business, if any, including consequential loss, lost profits or business interruption; (b) loss of or damage to Property or any claim for return of Fees except where this results from Our negligence or breach of contract, in which case Our liability to You will be limited to the sum of One Hundred Pounds (£100) in total.

We do not give any advice concerning such insurance and it is for You to make Your own judgement whether such insurance is appropriate to cover the Property and risks to them. 

Fees
We may alter Our Fees at any time by giving You written notice and the new Fees shall take effect on the first Due Date occurring not less than four weeks after the date of Our notice. If You do not agree with the level of the new Fees under this Agreement, You may serve notice on Us to terminate the Agreement.

SiGNAL reserves the right to apply a % increase of between 1% – 10% to your monthly payment by way of 30 days written notice.
If you are on a monthly rolling your price can be reviewed after six months
If you are on a fixed term, then your price will be reviewed at the end of your term.
If you have a discount on your account, this can be removed by SiGNAL at any time with 7 days written notice.

Quotes and Estimates
All Quotes and Estimates are valid for 30 days from the date shown on the quote or date email was sent.

Right to Access
You agree to allow Us and Our agents and contractors to enter the Office, Workshop, Mailbox or Unit and if necessary We may break the lock to gain entry.

We will give You not less than seven days’ notice so that We may inspect the Office, Workshop, Mailbox or Unit or carry out repairs, maintenance and alterations to it or any other unit or part of the Site; at any time without notifying You, if We reasonably believe that the Office, Workshop, Mailbox or Unit contains any items described in this Licence Agreement as not being allowed or that the Office, Workshop, Mailbox or Unit is being used in breach of your agreement or such entry is effected incidental to the exercise of Our powers;  If We are required to do so by the Police, Customs & Excise, Fire Services, Local Authority or by a Court Order; for any purpose, if We believe it is necessary in an emergency; to prevent injury or damage to persons or Property; or if We reasonably consider that such entry is necessary to ascertain whether action needs to be taken to prevent injury or damage to persons or Property. Where We have exercised Our rights to enter the Office, Workshop, Mailbox or Unit and in doing so We have broken Your lock, We will ensure that on Our leaving of the Office, Workshop, Mailbox or Unit it has been secured by means of a replacement lock for which You will be provided with the keys.

Any person having possession of Your Key or Your door entry code (if 24 hr store) is deemed to be authorised by You and We will not be bound to enquire into the authority of such a person. We will not be liable to You for any loss or damage whatsoever and howsoever arising in the event that the Key is in fact in the possession of an unauthorised person.

Termination of Contract, Membership or Service
Unless otherwise stated on your contract, all SiGNAL services are subject to a one months’ written notice period. This can be provided to us either by email or in the post. When notice is given it will take affect from the first day of the month following the anniversary of the serving of the notice. i.e. if you serve notice on 18^th July that you wish to terminate the contract, the contract will end on 31^st August. Please note that termination of the contract does not affect any liability you may have for sums outstanding under the contract.

SiGNAL reserves the right to give immediate notice to the Licensee if its code of ethics and behaviour or any of the terms of this licence are breached.

After Termination, any items left in the building will be deemed as abandoned and will be disposed of. The exception will be where we have had to give immediate notice as above, in which case we will allow 31 days for you to remove your property from our premises at time(s) agreeable to both parties.

It is the responsibility of the tenant to cancel any direct debit mandates or card authorisation used for payment of services after final payment has been received.

Deposit and room booking Refunds
SiGNAL does not hold any of your account information. Once you terminate your service with us if there is a deposit or refund to be refunded you will need to provide us with your account number and sort code in order for us to arrange the monies to be returned to you (without interest) less any amount we may reasonably deduct to cover: any obligation to Us which you have not performed; and/or any of Our Fees (together with any interest due on outstanding payments and/or Late Payment Fee due) which have not been paid and/or to cover the cost of repair for any damage that may have been caused. Refunds can take up to 30 days to be processed.

Intellectual Property Rights (IPR)
All IPR in any materials supplied as part of your membership will remain the property of SiGNAL. Any rights or entitlement to use the “SiGNAL” or sub brands logo as part of your membership whether as part of an email sign off or in any other way is permitted. This is limited strictly to any period of paid for membership and will terminate immediately on breach of any provisions of this agreement or termination of membership.  We think it reasonable to ask that BiZHUB members and residents do not replicate or reproduce printed materials provided by SiGNAL without prior consent from The SiGNAL BiZHUB.

Fair Use Policy
This is not a guarantee and there may be times where you might not be able to use to room or service, but SiGNAL will endeavour to make sure that if your request is not possible that a suitable alternative is made. Printing is Limited to 100 sheets of black and white printing per month. Anything over and above that will be charged at the current rate displayed by the printer.

Liability
Except in the event of personal injury or death caused by the Company’s negligence, the Company shall not be liable to the Licensee/Customer or any of its officers, agents, employees, invitees, Agreement holders or visitors for any damage, destruction, inconvenience or financial or consequential loss which may be caused by reason of the failure, stoppage, leakage, bursting of defect of any water, sanitary, gas, electricity or other apparatus or by reason of a breakdown or defect of any plant or machinery in the Site or serving the Site or due directly or indirectly to the act neglect or default of any other occupier for the time being of the Site.

Dispute resolution
All disputes, differences or questions arising out of these terms of business or as to the rights and liabilities of the parties hereto or as to the construction or interpretation hereof shall be referred to the decision of a single arbitrator to be agreed between the parties or in default of agreement to be appointed at the request of either party by the President for the time being of the Chartered Institute of Arbitrators. The arbitrator shall act as an expert whose decision (including as to costs) shall, expect in the case of manifest error, be final and binding on the parties. If Arbitration should occur the cost will be split evenly between all parties involved.